Frequently Asked Questions

Can I use the funds in my Textbroker Client account to purchase images?

Not at this time. Images.textbroker.com is not yet linked to your client account with Textbroker, so you must pay via PayPal or credit card each time you purchase images.

Is there a limit to how many images I can buy?

You are limited to buying 5 images at a time, and 10 images to any one email address in a single calendar week via images.textbroker.com. If you need to order more than 10 images in a week, please contact us at clients@textbroker.com.

How will I receive my image?

After you place your order and pay for the images at images.textbroker.com, you will receive an email with a link to download the images. You must download all your images within 24 hours of receiving the email. The links will no longer work after that time. Please also make sure your email program is not blocking emails from imagedelivery@templates.textbroker.com, and check your spam folder/junk mail if you do not see the email in your inbox.

How quickly do I need to download the image?

You must download the images within 24 hours of receiving the email. The links will no longer work after that time.

Can I get a refund?

Please make sure that you have read and understand all of the terms and conditions related to your purchase and that you have selected only the image(s) you wish to license. We cannot guarantee refunds, but if you have an issue with the image(s) you purchased, please contact us at clients@textbroker.com.

Are there limits to what I can do with the images?

Yes, so please carefully read the terms and conditions before purchasing. You may only use each purchased image once on a single web page. There are further restrictions as described in the terms and conditions, especially on how you may use Editorial images.

What is the difference between Creative and Editorial images?

Creative images may only be used on website pages (not on printed materials), but can be used for almost any purpose. No credit to the photographer is required.

Editorial images, which include photos of famous people and current events, also may only be used on website pages (not on printed materials), and additionally may not be used in a commercial manner. In other words, Editorial images should not be shown on a web page that promotes your products or services or is attempting to sell to a visitor in any way. Editorial images are appropriate for non-commercial web pages, including blogs that simply provide information. With Editorial images, you must include a credit to the photographer and to Getty Images as described in the terms and conditions.

Note that for both Creative and Editorial images, if the photo features an individual and is used in connection with a sensitive, unflattering or controversial subject, you must include a statement next to or below the photo that the image is for illustrative purposes and the individual is a model. Images may not be used on a stand-alone basis with no other content and may not be used for pornographic, defamatory or other unlawful purposes.

Do I own the image?

No. You are paying for a non-exclusive, limited license to use the image on one specific web page. Because you do not own the image, you may not resell it or use it on a second web page even if you take down the first web page that used the image.  If you wish to use the same image on a second page, you must purchase the image again.

Can I use the image on a web page hosted outside the U.S.?

Yes. You have a worldwide license to the image, so it does not matter where the web page is hosted or where the visitors to the web page are located.

Can I use the image on a t-shirt, in a book, or on other printed materials?

No. The images offered here may only be used on a website page, and each image may only be used once on a single page.  Please carefully read the terms and conditions for further clarification.

Can I use the image as part of my logo or trademark or service mark or other branding?

No. Please carefully read the terms and conditions for further clarification.

Can I put the image on a file-sharing site or share the use of the image in any way?

No. The image is only for the use of you or your company and only for use on one website page. If you wish to use the same image on a second page, you must buy the image again.

Can I use the image by itself?

No. Images may not be used on a stand-alone basis with no other content on the page.

14. What happens if I do not follow all terms and conditions?

Failing to follow all terms and conditions may result in fines and other penalties set by U.S. and international law as well as by the owners of the image.